Frequently Asked Questions
What is print-on-demand?
Print-on-demand means every product is created only when you order it. We print your chosen design onto a quality blank product and ship it directly to you. No pre-made stock, no waste.
How long does shipping take?
Most orders are produced in 1–3 business days and then shipped. Total delivery time is typically 3–7 business days depending on your location.
Can I customize a product with my own design?
Absolutely. Every product in our store is designed to be personalized. Upload your artwork, logo, or photo at checkout and we'll print it perfectly.
What is your return policy?
Since every product is made to order specifically for you, we don't accept returns for buyer's remorse. However, if your item arrives damaged, defective, or with a printing error — we will replace it or issue a full refund. Just contact us within 14 days of delivery.
What file types can I upload?
We accept PNG, JPG, and PDF files. For best results, upload high-resolution files at 300 DPI or higher.
Do you ship internationally?
Yes! We ship worldwide. Delivery times and rates vary by destination.
How do I use my discount code?
Enter your discount code at checkout in the discount code field. Use PRINTLAUNCH15 for 15% off your first order.
I have another question!
No problem — reach out to us anytime and we'll get back to you quickly.